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Return & Refund
Under normal circumstances, Return & Refund of product is not available excepts:

If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if a wrong product is delivered/ provided for pick-up. Please login to [My account>order history] for Return & Refund request within 14 days of receipt of the delivery or pick-up.
(Note: Return & Exchange an item is not available for Macau Click & Collect service, please contact Customer Service for assistance.)

Customers can also contact Mannings Online Store Customer Service for the return & refund request via WhatsApp service no: (852) 5423 2088 or by email to CS@mannings.com.hk for assistance.
Hong Kong delivery
Home Delivery
  • FREE delivery to Hong Kong upon net spending of $399 or above.
  • For order amount below $399, $45 delivery fee will be charged.
  • Home delivery in 3 working days at the earliest (actual delivery time will be subject to the notification via SMS & Email).

Click & Collect
  • Customer can enjoy free "Click & Collect" service to Hong Kong store upon net spending of HK$50 or above.
  • Over 250 "Click & Collect" stores are available.
  • Collect at store in 2 working days at the earliest (pick-up notification will be sent via SMS & Email).
Macau delivery
Click & Collect
  • Customer can enjoy free Click & Collect service to Macau store upon net spending of HK$100 or above.
  • Collect at store in 3 working days at the earliest (pick-up notification will be sent via SMS & Email).
  • Some free gift promotions are not applicable to Macau delivery, please refer to the terms and conditions for more details.
Hong Kong
Home Delivery | Click & Collect

350g    Item code  575639  

    Suitable for use with dry, sensitive and acne-prone skin on the body and face
    Soap free, doesn't strip away natural oils like soap can
    pH-balanced, low-irritant formulation, free from fragrance, colour, lanolin and propylene glycol to help reduce the chance of irritation
    Dermatologically and Ophthalmologically tested
    Vegan Friendly - contains no animal derived ingredients


Origin

Australia

Product Description

Scientifically formulated with a blend of moisturising ingredients, Ceramides (EOP, NP, AP), Vitamin B3 (Niacinamide) and 15% hydrating Glycerin to help rehydrate and support the skin barrier on face and body whilst cleansing.

Skin Type

Suitable for sensitive and acne-prone skin

Use day and night. Wet your face or body with water, take out an appropriate amount of QV Ceramides cleanser, apply it evenly on your skin and massage gently, rinse and pat dry. After cleansing, moisturize skin with QV Ceramides Lotion or Cream.

Returns & Refunds


Under normal circumstances, Mannings would not accept any request for return or refund of Products.


If any product proves to have been delivered or provided for pick-up in a damaged condition, expired, omitted in the delivery/pick-up, or if the wrong Product is delivered/ provided for pick-up, please login to Mannings.com.hk>My account>order history>looks up the transaction and raise the refund request within 14 days of receipt of the delivery or pick-up. Customer can also contact our Customer Services for the return request by sending email to CS@mannings.com.hk.


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